A simple Guide
How the PS5 Works — and How to Play It on the Go: A Parent's Guide (Canada)
Remote Play, which streams your PS5 to a phone or tablet (free app) or to the PlayStation Portal handheld. The key to a smooth experience is a strong internet connection, ideally with the PS5 wired to your router
The Parent's Guide to Console Parental Controls: Screen Time, Spending & Safety (Canada)
Console parental controls give you real control over six things that matter: playtime, spending, age-appropriate content, voice chat, online multiplayer, and account safety. PlayStation, Xbox, Nintendo Switch, and Steam Deck all offer free, capable tools — usually managed from a phone app — to set them per child. Spend a few minutes configuring them, lock the settings behind a passcode and two-factor authentication, and your family can enjoy gaming with far fewer worries.
"Why Is My Child's Game Locked?" Fixing the Most Common Console Game-Sharing Problem (Canada)
This guide explains exactly why the "locked game" and "buy it again" problem happens, and how to fix it on PlayStation, Xbox, Nintendo Switch, and Steam Deck. By the end you'll know the one setting that solves it on each platform.
Console Storage Upgrade Guide for Families: PS5, Xbox, Switch & Steam Deck (Canada)
This guide explains, in plain language, your storage options for the PS5, Xbox, Nintendo Switch, and Steam Deck — NVMe SSDs, external drives, and microSD cards — plus the display and USB-C accessories that round out a family setup. Pick your console below and you'll know exactly what to buy.
Locked or Missing Games? A Parent's Troubleshooting Guide by Console (PS5, Xbox, Switch & Steam Deck)
This guide walks through the most common problems console by console, so you can jump straight to your platform. Whether you're on PlayStation, Xbox, Nintendo Switch, or Steam Deck, the fixes below cover locked games, missing games, age-block issues, wrong-account problems, offline access, and expired subscriptions.
How to Share Steam Deck Games With Your Family: A Parent's Guide for Canada
Sharing Steam Deck games with your family comes down to one main step: set up a Steam Family, add each child's own account, and keep purchases on the parent account. Check which games are eligible, set approvals and playtime limits for younger kids, and prepare offline access before you travel. With the right setup — and a microSD card for storage — your family can share a large library without buying everything twice.
How to Share a PS5 or PS4 Game with Your Child’s Account
Learn how to share PS5 and PS4 games with your child’s account, set parental controls, fix locked games, and choose useful accessories.