This guide explains exactly why the "locked game" and "buy it again" problem happens, and how to fix it on PlayStation, Xbox, Nintendo Switch, and Steam Deck. By the end you'll know the one setting that solves it on each platform.

This guide explains, in plain language, your storage options for the PS5, Xbox, Nintendo Switch, and Steam Deck — NVMe SSDs, external drives, and microSD cards — plus the display and USB-C accessories that round out a family setup. Pick your console below and you'll know exactly what to buy.

This guide walks through the most common problems console by console, so you can jump straight to your platform. Whether you're on PlayStation, Xbox, Nintendo Switch, or Steam Deck, the fixes below cover locked games, missing games, age-block issues, wrong-account problems, offline access, and expired subscriptions.